77aco Privacy Policy — Your data is our responsibility

Welcome to 77aco. We understand that your personal information is an extremely sensitive matter. This Privacy Policy clearly explains what information 77aco collects from you, why it is collected, how it is used, and how it is kept secure.

By using the 77aco website or application, you are considered to have accepted this Privacy Policy. This policy governs our Terms & Conditions will be considered part of.

If you disagree with this Privacy Policy for any reason, please refrain from using 77aco services and get in touch with us. We are ready to address all your questions and concerns.

77aco collects two types of information — what you provide directly, and what is gathered automatically during your use of the platform. Details are outlined below:

77aco collects only the minimum information necessary. We do not ask for any personal data beyond what is required.

77aco collects information through several methods. Each approach is transparent and carried out with your knowledge:

• Registration form: Information you provide when opening an account is collected directly from you.
• KYC Verification Process: A copy of your national ID or passport is collected to verify your identity.
• Payment Transactions: Payment details are automatically logged during deposits and withdrawals.
• Platform Usage: Behavioral data — such as which games you play and how long you spend online — is collected for analytical purposes.
• Cookies & Tracking Technologies: Cookies and similar technologies collect information while you browse the website.
• Customer Service Communications: When you contact support via message or phone, a record of that conversation is kept.

77aco uses your information for specific purposes only. No data is used beyond its stated purpose:

• Account Management: To create, maintain, and secure your account.
• Service delivery: To complete betting, gaming, and transaction activities.
• Identity verification: To prevent fraud and illegal activities.
• Customer support: To address your questions, complaints, and concerns.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Service improvement: To analyze user experience and enhance the platform.
• Relevant Offers: To send you relevant promotions and bonus offers based on your preferences (with your consent).
• Security monitoring: To detect and prevent suspicious activity.

77aco never uses your information for any commercial purpose beyond what is stated above.

The 77aco website uses cookies — small text files stored in your browser that enhance your browsing experience and make the platform more effective.

77aco uses the following types of cookies:

• Essential cookies: Essential for maintaining your login session and ensuring platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional cookies: Remembers your language preference, display settings, and other personalized configurations.
• Analytics cookies: Used to understand which sections of the site are most frequently visited.
• Marketing cookies: To show you relevant ads and offers. You can opt out of this at any time.

77aco does not sell your data. However, it may be shared with trusted third parties in certain specific circumstances:

• Payment processors: Financial information is shared with bKash, Nagad, or your bank as required to complete transactions.
• Identity verification services: Information may be shared with trusted verification agencies to complete the KYC process.
• Law enforcement agencies: We are required to disclose information to authorities when mandated by a court order or legal obligation.
• Audit & Compliance: Certain information may be provided for licensing authority audits.

77aco enters into a strict data processing agreement with every third party, ensuring they use your information only for the specified purpose.

77aco does not retain your data indefinitely. Retention periods are defined based on the type of information:

• While your account is active: Identity and contact information is retained for as long as your account remains active.
• Financial Records: Transaction records are generally retained for 5 years due to legal requirements.
• After account closure: Upon account closure, personal data is generally deleted within 12 months.
• In the Event of a Legal Dispute: If a dispute is ongoing, data may be retained until the matter is resolved.

Once the defined retention period expires, 77aco securely and irreversibly deletes the data.

Under 77aco's Privacy Policy, you have the following rights:

• Right to access: You have the right to know what information 77aco holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your information under certain circumstances.
• Right to restrict processing: You may request that your information be restricted from use for specific purposes.
• Data Portability: You have the right to receive your data in a readily readable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

77aco is an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.

If any minor's data is collected inadvertently, it will be deleted immediately upon notification and the associated account will be closed. We urge parents and guardians to remain vigilant and, if they have any concerns, to contact us without delay. support@77aco.comto get in touch.

77aco uses industry-leading technology to keep your information secure:

• 256-bit SSL encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
• Regular security audits: Regular system audits conducted by third-party experts.
• Restricted access: Only authorized personnel have access to specific data.

However, 100% security on the internet cannot be guaranteed. Keep your account password safe and contact us immediately if you notice any suspicious activity.

77aco may update this Privacy Policy as needed. For significant changes:

• A notice of changes will be sent to your registered email.
• You will be notified of any updates when you log in to the platform.
• The "Last Updated" date at the top of the page will be revised.

Continued use of 77aco after any changes have been made will be taken as your acceptance of the updated Privacy Policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Our dedicated privacy team is ready to respond to all your queries honestly and promptly. 77aco is always by your side when it comes to protecting your privacy.